Shipping Delivery
Last Updated: December 2025
At Fusionfloormats, we are committed to providing our customers with a seamless and reliable shopping experience. Understanding the journey of your order from our warehouse to your doorstep is essential, which is why we have outlined our Shipping Policy in detail. This policy covers handling times, shipping methods, delivery timelines, costs, tracking, and customer support information to ensure you have full transparency when shopping with us.
Whether you are purchasing our premium dresses, jewelry & beauty products, outerwear, women’s tops, or women’s bottoms, this policy will provide clarity on how your order is processed, shipped, and delivered.
1. Processing & Handling Times
After placing an order on fusionfloormats.com, our team carefully prepares each item to ensure it meets our quality standards.
| Order Stage | Description | Timeline |
|---|---|---|
| Order Confirmation | Once your payment is successfully processed, you will receive an order confirmation email | Immediate |
| Order Processing | Items are carefully picked, packed, and prepared for shipment | 1–2 business days |
| Quality Check | Each order undergoes a final inspection to ensure accuracy and quality | Concurrent with processing |
| Shipment Ready | Your package is handed to the selected carrier | Within 1–2 business days |
Note: Orders placed after 5:00 PM EST, Monday through Friday, or during weekends, will begin processing on the next business day.
2. Shipping Methods & Carriers
To provide reliable and timely delivery, Fusionfloormats partners with trusted carriers, including USPS, UPS, and FedEx. All shipments include tracking numbers so you can monitor your order.
| Carrier | Service | Tracking Included | Typical Use |
|---|---|---|---|
| USPS | Priority Mail / First Class | Yes | Small to medium packages |
| UPS | Ground / 2nd Day Air | Yes | Medium to large packages |
| FedEx | Ground / Express | Yes | Urgent or high-value shipments |
3. Shipping Costs
We offer a flat-rate shipping fee of $6.99 for all domestic orders.
| Shipping Type | Cost | Notes |
|---|---|---|
| Flat-Rate Domestic | $6.99 | Covers all items |
4. Estimated Delivery Timelines
| Stage | Timeline | Description |
|---|---|---|
| Handling / Processing | 1–2 business days | Time required to pick, pack, and prepare your order for shipment |
| Transit Time | 2–6 business days | Time required for the carrier to deliver your package |
| Total Delivery | 3–8 business days | Combined handling and transit time under normal conditions |
5. Order Cut-Off Time
To ensure same-day or next-business-day processing, orders must be placed before 5:00 PM EST, Monday through Friday.
| Order Placement | Processing Start | Notes |
|---|---|---|
| Monday – Friday, before 5:00 PM EST | Same day | Orders processed immediately |
| Monday – Friday, after 5:00 PM EST | Next business day | Orders processed the following day |
| Weekend / Holidays | Next business day | Orders processed when normal business operations resume |
6. Tracking Your Order
Once your order has been shipped, a tracking number will be sent to your email. Use it to monitor your shipment:
- USPS Tracking: Enter the tracking number on USPS.com
- UPS Tracking: Use UPS.com with your tracking number
- FedEx Tracking: Use FedEx.com to check shipment progress
Tip: Check your spam or promotions folder if you do not see the tracking email shortly after placing your order.
7. International Shipping
Currently, Fusionfloormats only ships within the United States.
8. Shipping Restrictions
Certain restrictions may apply to some products due to size, weight, or hazardous materials regulations. Our team will notify you if restrictions apply.
9. Delivery Issues & Lost Packages
If your package is delayed, lost, or damaged, contact our support team:
- Delayed Shipment: Contact support; we will coordinate with the carrier
- Lost Package: Investigation initiated; replacement or refund may be issued
- Damaged Package: Provide photos; replacement or refund arranged
10. Customer Support
Email: support@fusionfloormats.com
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday
11. Shipping Tips & Best Practices
- Verify your shipping address before completing your order.
- Use a secure delivery address where someone can receive packages.
- Monitor your email for order confirmation and tracking updates.
- If delayed, check with neighbors or building management before contacting support.
12. Shipping & Customer Satisfaction
We carefully select our carriers, maintain flat-rate shipping, and provide timely tracking information to create a seamless shopping experience.
| Feature | Details |
|---|---|
| Flat-Rate Shipping | $6.99 for all domestic orders |
| Handling Time | 1–2 business days |
| Transit Time | 2–6 business days |
| Total Delivery | 3–8 business days |
| Order Cut-Off | 5:00 PM EST, Monday – Friday |
| Carriers | USPS, UPS, FedEx |
| Tracking | Included for all shipments |
| Customer Support | support@fusionfloormats.com, 8:00 AM – 7:00 PM EST, Monday – Saturday |
